Online Resources

Downloadable Content

Research Central

Library Services

Circulation

  • What do I need to receive a card?

    Library staff will ask to verify

    • a valid photo ID

    and verify your in District Residency with one of the following

    • voters registration card
    • tax bill
    • lease
    • utility bill
    • insurance card, or
    • check book

    The name on the residency document must match the name on the photo ID.

  • Where do I apply for the Library Card?

    Library Cards may be obtained at the Registration Desk during regular library hours. Library Staff may also take Library Card applications during Community or School Events. A parent or guardian must be present and sign a registration for a minor under age 17.

  • Loan Periods

    Sugar Grove Public Library materials check out to patrons with a loan period according to their material type:

    • 7 days, no renewal
      • DVD Video
      • Blu-ray Video
      • Video Games
      • Current Weekly or Monthly Magazine
    • 3 weeks*
      • Print
      • Music CD
      • Magazine, other than the current issue
      •   

    Material designated "New," DVD and Blu-ray Videos, and any item with a Reserve List cannot be renewed.

    Materials received from other libraries will have a loan period based on the date due issued by that library.

  • Renewals

    Materials that are eligible for renewal may be renewed up to two times. Renewals may be made any of the following ways:

    • In person at the Library
    • By Telephone at 630-466-4686
    • By cell phone in response to a Shoutbomb courtesy text message
    • Online, via the Online Patron Catalog

    Materials designated "New", DVD and Blu-ray videos, Video Games, and any item with a reserve list may not be renewed.

  • Can I pay my fines online? (ePay)

    Pay off library fines and fees using your MasterCard, American Express, VISA, or Discover Card from the convenience of home with ePay. The Sugar Grove Library has an arrangement with the Illinois Treasurer's Office to provide an easy, secure, convenient way to make on-line payments for library fines and fees. There are some restrictions to this service: we are not able to process your credit card payment over the phone or at the front desk.  You can use our Technology Center to access the internet and make your online payment.

    1. Use your library barcode and PIN to access your MAGIC catalog account to determine what you owe in fines or fees. You will need to check separately on each card issued to a family member.
    2. Click through to "My Account"
    3. Follow on screen instructions as you select items for payment.
    4. You will receive a confirmation number once your transaction is completed. Print this form for your records. Library staff will receive email notification of your payment.
    5. The MAGIC catalog will be updated by your successful ePay payment.
    6. Library staff do not have access to your credit card information.
    7. Credit card companies do not have access to your library record.

    To learn more about the ePay program of the Illinois State Treasurer's Office visit their website.


WiFi

  • Does the Library have free WiFi?

    Yes, the library offers free WiFi throughout most of the building.

    The Quiet Reading Room is a WiFi Free zone.


Other

  • Public Computers

    Public access computers are available for use during library hours with a library card or other form of identification. A responsible person must provide permission for persons under age 18 to use the public computers.

    The Library's PC Reservation system manages all computer time.

    A Sugar Grove Public Library card or guest pass is required to sign on any available computer.

    TeenZone and Youth Services computers are user age restricted.

    Users are allowed 120 minute sessions.

    Additional time is offered if the PC is available.

    All computers have a timer indicating time remaining in the session. A short session may be offered if the computer has a booking within 30 minutes or the library is closing within 2 hours. Computers shut down 15 minutes before closing.

    None of the Library's equipment saves any material. Each user is responsible to save his or her work to a personal device or remote online storage unit.

    Please see The Janice Katherine Rich Technology Learning Center Lab Staff for assistance.

     

    Janice Catherine Rich Technology Learning Center hours:

    Monday - Thursday 10 am to 7:45 pm

    Friday - Closed

    Saturday 10 am to 3:45 pm

    Sunday 2 pm to 5:45 pm

     

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